Certificate I in Retail Services

This qualification provides the foundation skills and knowledge for an individual to be competent in routine tasks in various retail settings. Individuals may work in a team but always under direct supervision. This qualification provides the foundational skills and knowledge for an individual to be able to commence work in the retail industry.

Individuals with this qualification are able to perform roles, such as:

    Providing product and service advice in a retail store
    Selling products and services in variety of retail settings
    Operating a checkout area
    Preparing and selling fast food items
    Store, rotate and replenish food stock
    Checking stock and replenishing retail shelves
    Organising and maintaining work areas and displays